• Skip to main content
  • Skip to footer

Ensourced

Airbnb Consulting Services

  • Why Us
  • Let’s Chat
  • Team
  • Thoughts
You are here: Home / What's Up / What Is Airbnb Doing to Help?
What Is Airbnb Doing to Help?

What Is Airbnb Doing to Help?

posted on April 2, 2020 by Charity

We support Airbnb’s efforts to help their traveler and host communities. During the travel shutdown, they allowed guests to cancel reservations with no penalty or service fees charged, overriding more stringent cancellation policies in place. Guests were offered the choice of a refund or a credit for future travel. These efforts likely helped retain guests loyal to the platform who are more likely to return when the pandemic is over and we can all travel again. 

Recognizing the impact of these penalty-free cancellations on host earnings, Airbnb has committed to supporting hosts as well. Reservations made before March 14th with a check-in between March 14th to May 31st will be paid out at a rate of 25%. This payment is made solely by Airbnb and will come as a welcome relief to many. It is notable that Airbnb is the only short-term rental platform to offer this type of financial relief to hosts impacted by travel cancellations.

Furthermore, hosts who have qualified for Superhost status may have even more options available. Airbnb has created a $10 million Superhost Relief Fund to support these types of hosts with contributions from their founders and employees. This relief fund, expected to be announced in April, will provide up to $5,000 in grants to keep people in their homes and hosting. 

Any experienced traveler knows that some places are truly special. They have that magical quality that you dreamily remember fondly years later. Guests have reached out to Airbnb to express a strong desire to support those spaces, so Airbnb will begin facilitating financial support transactions to help former guests support their favorite hosts.

Share this...
Share on facebook
Facebook
Share on pinterest
Pinterest
Share on twitter
Twitter
Share on linkedin
Linkedin

Filed Under: What's Up Tagged With: Airbnb, COVID-19, hosting, refunds, superhosts, travel

About Charity

With eight years running Superhost Airbnbs and two decades of hands-on business analysis expertise, Charity is the Hospitality Unicorn that can get to the crux of any challenge, calmly analyze the situation, and implement systems to solve the issue logically and efficiently. She's the reason for thousands of 5-star reviews.

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Footer CTA

Thoughts

Airbnb Portland

Pricing Your Rental for the Market

Welcome to the Airbnb community. You created a listing and have begun to describe it. Now comes the difficult part – pricing it. How much to price it per night, per week, and per month? What terms should be set? How does a host begin to make the right decisions to position themselves for profitability […]

Top 5 Tips for a Better Airbnb Hosting Experience

Providing space in your home for travelers or people moving to your city can be a fun and rewarding experience. Beyond the obvious financial benefits of a shared living situation, this kind of unique experience can be so much more. Make sure your hosting experience remains satisfying with these five easy tips: Enforce a strict […]

Automate For Ease

Depending on how active your Airbnb listing is, being a host can quickly become overwhelming with the amount of interactions and communications leading you up to the guest’s initial arrival. It’s important that, as with anything you do repeatedly, that you approach Airbnb hosting systematically in order to develop a process that’s going to work […]

  • Terms of Service
  • Privacy Policy
  • Copyright Policy

Ensourced, LLC © 2014–2025 · Airbnb Consulting Services · Log in